SHIPPING POLICY
At Wisteria Pottery, we take great care in packaging and shipping your handmade pottery items. We use reliable shipping methods to ensure that your order arrives safely and promptly. Our shipping costs are calculated based on the weight and dimensions of your purchase. We aim to provide transparent and affordable shipping rates to all our customers.
Our goal is to make sure that you are completely satisfied with your purchase. If you have any questions about our shipping process, please feel free to contact us for more information.
RETURN & EXCHANGE POLICY
We want you to be thrilled with your pottery purchase from Wisteria Pottery. If for any reason you are not satisfied with your order, we offer a convenient return or exchange policy. Simply contact us within 30 days of receiving your order to arrange for a return or exchange.
Our team is dedicated to ensuring that you have a positive experience with our handmade ceramics. If you would like to learn more about our return and exchange process, please reach out to us and we will be happy to assist you.